Course support

Ask for help with your next step.

Email [email protected]. Finlay reviews support replies before they are sent; an AI may help draft an answer. This is a small pilot, with no guaranteed response time yet.

Tell us just enough

• Which course page or step you are on.
• What you wanted to do and what happened instead.
• What you have already tried, and your device/browser if relevant.

Do not send passwords, private portfolio backups or sensitive personal information. A short fictional example is usually enough. You can ask for a human-only reply.

Common next steps

• Reset a pilot account password: use the email saved on your account. Check spam. If it does not arrive, email Finlay.
• Restore your portfolio: use the JSON backup you downloaded. Moodle progress does not contain your private portfolio.
• Use the public course: you can read and practise without an account.

Pilot accounts are provided directly by Finlay. Public registration is not open yet.